We offer three delivery services: Standard, Express, and International Shipping
Orders will be delivered to the address provided at checkout. If a customer needs to send multiple orders to more than one address, they must place separate orders and provide each address at checkout.
Logistics inquiry website:
- Australian Orders: https://www.swiship.com.au/track
- New Zealand: https://www.yuntrack.com/parcelTracking
For specific tracking numbers and delivery times, contact our customer service team at ausupport@ulikeglobal.com.
| Country / Region | Shipping Method | Cost | Shipping Time |
|---|---|---|---|
| Australia | Standard | Free | 3-5 Business Days |
| New Zealand | Standard International Shipping | Free | 7-15 Business Days |
Currently, we provide delivery service, direct shipment from Australia , delivery is expected to arrive in 3-5 working days for Australian orders and 7-15 working days for New Zealand orders , no shipment on weekends and holidays.
After initial confirmation email, allow 1–2 business days for processing. During this time, your order is being prepared for shipping.
The second email with your tracking number is sent when your order is shipped.
- Australian Orders: Track your order
- New Zealand Orders: Track your order
Or view your account for details.
Ulike is not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore, Ulike is not accountable for delays associated with the courier, including customs clearance.
Risk and Loss: All items purchased from us are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to the customer upon our delivery to the carrier.
Claims Processing: Ulike monitors and logs all reports of lost, missing, incorrect, or damaged items. Lost, missing, or wrong/damaged items must be reported within 7 calendar days of the order being marked as delivered. For wrong/damaged items, accompanying pictures must be submitted. Ulike retains the right to restrict and/or reject the reshipment and/or refunding of an order/item in all circumstances. In cases where a courtesy reshipment is issued, the reshipment order is not eligible for return and/or refund.
Duties&Taxes
Understand International Taxes and Duties before Ordering - Buyer Beware!
